Frequently Asked Questions (FAQ)
What types of homes does Penwood Homes build?
We specialize in fully custom homes with a craftsman touch. Whether you're dreaming of a cozy starter home, a family-friendly residence, or a luxury estate, we build unique homes tailored to your vision, lifestyle, and budget. Our projects have ranged from 900 square feet to 12,000 square feet, including several featured in the HBAGK Parade of Homes.
Where do you build homes?
We proudly serve East Tennessee, including Greenback, Knoxville, Maryville, Lenoir City, Loudon, Rockwood and surrounding areas. If you're looking for a quality custom builder in the region, we're here to bring your dream home to life on your lot or help you find the perfect property.
What makes you different from other builders?
We focus on quality over quantity — every home gets a craftsman's personal attention to detail. We are personally on site supervising and directing every step of the process. We prioritize integrity, budget mindfulness, and timeless craftsmanship so your home stands the test of time. As a small, family-run Tennessee business, we truly care about your family legacy and treat every project like it's our own. Your home is built by us, for you.
What is the custom home building process like?
We keep it straightforward and client-focused:
Free initial consultation — Discuss your vision, budget, and needs.Design & planning — Work with architects/designers (we can recommend trusted partners).Permitting & financing setup.Construction — We manage the build with regular updates and transparency.Final walkthrough, punch list, and handover. For more details, read our blog post linked below.
Free initial consultation — Discuss your vision, budget, and needs.Design & planning — Work with architects/designers (we can recommend trusted partners).Permitting & financing setup.Construction — We manage the build with regular updates and transparency.Final walkthrough, punch list, and handover. For more details, read our blog post linked below.
Do you offer warranties on your homes?
Yes, we stand behind our work with standard builder warranties (typically covering structural elements for several years, plus shorter terms for systems and finishes). We can provide full details during your consultation.
Can I make changes during the building process?
Yes, we build fully custom homes, so flexibility is part of what we do. Minor changes are often possible even after construction starts, though major alterations may affect timeline and cost. We recommend finalizing most decisions early to keep everything on track.
What do you charge to build homes?
We follow a simple cost-plus pricing model. That means that you pay the cost of building the home, plus a competitive percentage as our rate. We use this model to allow for ultimate flexibility and transparency. No hidden fees, markups, or doubt about how your money is being spent.
How do I get started with Penwood Homes?
Simple — call us at (865) 242-2044 or use the contact form on our website to schedule your free consultation. We'll listen to your ideas, answer questions, and help determine the next steps toward building your dream home.
Still have questions?
We're happy to help! Reach out anytime — we love talking about custom homes. Visit penwoodhomes.com, read our blog for detailed information, email us, or give us a call. Let's build something extraordinary together!